Q- How should I send in a package for Warranty or Repair work?
A - We recommend that you send your packages to Warranty or Repair via a carrier that offers a tracking number in order to track the package and insure it.

Q- Can I have my lenses replaced?
A - For a minimal fee, we will replace both lenses. This is done to insure that the color matches.

Q- Are scratched lenses covered under the Warranty?
A - Unfortunately, scratched lenses are not covered under our warranty policy. But for a minimal fee, we can replace the lenses.

Q- Can I switch the color of my lenses?
A - Absolutely, this will follow the same process as a replacement lens.

Q- Can you send me parts for my sunglasses?
A - Yes, if the style is currently available. Specific parts that can be sent are: temples, nose pads and temple tips.

Q- How do I clean my sunglasses?
A - Use a lens cleaning solution or mild soapy water and a soft cloth. Always keep them free of moisture.

Q- Can I get my prescription in a Hobie frame?
A - For more information on Rx lenses, please contact our Rx Customer Service Representative at (866) 393-5464.

Q- Can I still get Warranty service even if I do not have my receipt?
A - Yes. Please call Eyeking at 866-393-5464 to speak with a consumer service representative. They will guide you on the options for having your Hobie Polarized Sunglasses repaired or replaced.

Q - What is polarization?
A- Polarization is a blinding concentration of light. When sunlight strikes certain surfaces such as asphalt, sand, water, snow and ice, it become polarized, causing glare. The only way to remove glare is with a polarized filter designed to absorb horizontally polarized light.

Q - Does Hobie Polarized Sunglasses protect against UV rays?
A- Absolutely, Hobie Polarized Sunglasses protect against 100% UVA, UVB and UVC rays.

Q - What is UV?
A - UV is ultraviolet light that is invisible and extremely harmful to your eyes - BLOCK IT OUT with Hobie Polarized Sunglasses.

Q - How are Hobie Polarized Sunglasses polarized?
A- By laminating our state-of-the-art polarizing film between two ophthalmic-grade lenses, the result is an optical sandwich that works actively to filter out glare while letting in essential light.

Q - What is the difference between copper and grey lenses?
A- Hobie's copper lens offers a soothing brown tint providing clear and accurate vision with extremely high-resolution. Our grey lens uses a special blend of smoke and grey providing your eyes a more "true to color" image.

Q - What is a Sightmaster™ lens?
A- The Sightmaster lens features a special blend of yellow and green with a hint of copper allowing the darker things to appear darker, the lighter things to appear lighter for exceptional contrast. By allowing contrast, you can see the fish below the water.

For More information on any of the questions and answers below, please contact Hobie Polarized at 866-393-5464 and choose Consumer Warranty and Repair from the voice menu.